Shipping Policy
At Aqerythβ’, we believe that thoughtful living extends beyond the products you choose β it includes how they arrive at your home.
This Shipping Policy outlines how orders are prepared, shipped, and delivered.
Our Approach to Fulfillment
Aqerythβ’ is operated by Egality Sciences, Inc., based in Houston, Texas.
To maintain efficiency and reduce unnecessary warehousing and overproduction, many of our products ship directly from carefully selected production partners and international fulfillment facilities.
This streamlined model allows us to:
β’ Maintain competitive pricing
β’ Reduce excess inventory and material waste
β’ Deliver modern home essentials efficiently
β’ Operate with a lean, intentional supply chain
We appreciate your understanding as part of a more mindful distribution process.
1. Order Processing & Shipping Fees
Order Processing Time
Orders are typically processed within 2β4 business days.
Processing includes:
β’ Order verification
β’ Quality inspection
β’ Secure packaging
β’ Carrier preparation
During peak seasons (holidays, major sales events), processing may extend to up to 5 business days.
Business days exclude weekends and U.S. federal holidays.
Shipping Fee
We offer a flat-rate shipping fee of $5.99 per order, regardless of order size or destination.
Shipping charges are clearly displayed at checkout before payment is completed.
2. Estimated Delivery Timeframes
Because our products ship from multiple fulfillment hubs, delivery windows vary by destination.
| Region | Estimated Delivery Time |
|---|---|
| United States | 10β15 Business Days |
| Canada / United Kingdom / Australia | 11β16 Business Days |
| Other International Locations | 15β20 Business Days |
Please note:
β’ Delivery estimates are approximate
β’ Transit times are not guaranteed
β’ External factors (carrier delays, weather, customs) may affect delivery schedules
We strive for consistency, but shipping timelines may vary.
3. Tracking Information
Once your order ships, you will receive a confirmation email containing your tracking number.
Please allow 1β3 business days for tracking updates to appear after shipment notification.
If tracking does not update immediately, your package is likely in transit between facilities.
If you do not receive tracking details within 7 business days, please contact us at:
π§ service@remakkes.com
4. Customs, Duties & International Taxes
For international shipments, orders are typically sent Delivered Duty Unpaid (DDU).
This means:
β’ Import duties or taxes (if applicable) are the responsibility of the recipient
β’ Customs processing times are outside of our control
β’ Aqerythβ’ and Egality Sciences, Inc. are not responsible for customs-related delays
For most small home textile items, customs charges are uncommon β however, regulations differ by country.
5. Order Changes & Cancellations
We begin fulfillment quickly to avoid shipping delays.
If you need to modify your shipping address or request cancellation, please email:
π§ service@remakkes.com
within 12 hours of placing your order.
Once an order has entered processing, we are unable to guarantee modifications or cancellations.
6. Lost or Damaged Shipments
Your satisfaction matters to us.
Damaged Items
If your package arrives damaged:
β’ Contact us within 72 hours of delivery
β’ Provide clear photos of the damaged item and packaging
We will arrange a replacement at no additional cost.
Lost Packages
If the carrier confirms your package is lost in transit:
β’ We will issue a replacement at no additional charge
Carrier confirmation may be required before replacement processing.
Contact Information
For any shipping-related questions, please contact:
Egality Sciences, Inc.
1300 McGowen St
Houston, TX 77004
United States
π (210) 663-5845
π§ service@remakkes.com
Aqerythβ’
Refined essentials, delivered with intention.